Dmed Tech Services

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Services

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Preparing your site for precision and performance.

Pre-Installation Services / Site Inspection (Chargeable):

Our pre-installation and site inspection services are designed to ensure that the facility is fully prepared for the installation of CT and MRI equipment. This includes a detailed evaluation of site readiness such as room dimensions, structural strength, power supply, grounding, HVAC systems, shielding requirements, and overall safety compliance. A comprehensive inspection report is provided with recommendations to meet OEM and regulatory standards, helping to prevent installation delays, operational issues, and future equipment risks.

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Reliable service to keep your systems running smoothly

Annual Maintenance Contract (AMC):

The Annual Maintenance Contract is offered for CT and MRI equipment that is already in proper working condition and covers service support only. It includes scheduled preventive maintenance visits, system performance checks, calibration, basic troubleshooting, and breakdown support as per contract terms. AMC helps maintain consistent equipment performance, reduces unexpected downtime, and extends the operational life of the system, while spare parts and consumables are excluded from this coverage.
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Complete care with zero worries.

Comprehensive Maintenance Contract (CMC):

The Comprehensive Maintenance Contract provides complete maintenance coverage for CT and MRI equipment in working condition by including both service support and spare parts. This contract covers preventive maintenance, emergency breakdown repairs, replacement of covered spare parts, labor, and system optimization. With priority response and minimal downtime, CMC ensures uninterrupted operations and eliminates unexpected repair costs, making it ideal for high-volume diagnostic centers.
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Expert support, exactly when you need it.

Service on Demand (Chargeable):

Service on Demand is a flexible, chargeable service option for customers who require technical support without a long-term maintenance contract. It includes breakdown troubleshooting, emergency service visits, calibration, software and hardware diagnostics, and technical consultations based on customer requirements. This option allows customers to pay only when service is needed while still receiving expert technical support.
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Priority care for premium performance.

VIP / Membership Services:

Our VIP or Membership Services are designed to provide enhanced support and exclusive benefits to valued customers. Members receive priority service scheduling, faster response times, discounted service charges, periodic system health checks, and dedicated technical assistance. This program ensures improved equipment reliability, reduced service costs, and superior customer experience.
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Your services, your control, one click away

Membership Login:

The Membership Login portal offers customers a convenient digital platform to manage their service needs efficiently. Through this portal, customers can raise service requests, view AMC or CMC contract details, access service history and reports, track membership benefits, and communicate directly with the service support team, ensuring transparency and faster service coordination.

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Our Trusted Brands

We work with globally recognized medical equipment brands known for proven performance, reliability, and clinical accuracy.
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What Our Clients​​ Say

Dmed Tech Services delivered a fully tested imaging system that met our clinical requirements and budget expectations without compromise.
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Dr. R. Deepika
Radiologist
The equipment quality, documentation, and installation support were handled professionally and on schedule.
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Anil Mehta
Head of Biomedical Engineering
Reliable systems, transparent communication, and dependable after-sales support made the entire process smooth.
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S. Priya Rao
Operations Manager

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